Time Tracking Fields
The following fields for the time tracking form are listed, along with recommendations for their use.
Types of Effort
The Types of Effort field selects a type of effort for the time spent. Only types of effort related to the entity for which the time tracking record is being created can be selected.
Description
The Description field provides a brief description for the time tracking record. This field is available if the option Required is set for the selected type of effort.
Request
The Request field displays a request in which the Time Spent field was filled, resulting in the creation of a time tracking record.
Problem
The Problem field displays a problem in which the Time Spent field was filled, resulting in the creation of a time tracking record.
Task
The Task field displays a task in which the Time Spent field was filled, resulting in the creation of a time tracking record.
Workflow
The Workflow field displays a workflow associated with the task in which the Time Spent field was filled, resulting in the creation of a time tracking record.
Project Task
The Project Task field displays a project task in which the Time Spent field was filled, resulting in the creation of a time tracking record.
Project
The Project field displays a project associated with the task in which the Time Spent field was filled, resulting in the creation of a time tracking record.
Date
The Date field selects the date for the time tracking record.
Start Time
The Start Time field displays the start time for the time tracking record.
Person
The Person field displays the person for whom the time tracking record is being created.
Team
The Team field displays the team to which the person who filled the Time Spent field in the request, problem, or task, resulting in a time tracking record, belongs.
Time Spent
The Time Spent field indicates the amount of time spent on the request, task, problem, or project task, resulting in a time tracking record.
Effort Class
The Effort Class field selects an effort class that most accurately reflects the type of effort for which a time tracking record is being created. This field is available if the person registering or updating the time tracking record belongs to an organization using timesheet settings, where time tracking is enabled and there are two or more effort classes.
Cost
The Cost field displays the cost of the time spent. It is calculated by multiplying the time spent by the hourly rate of the person who spent the time. If the cost is entered in a currency different from the workspace currency, it is also displayed in the workspace currency based on the exchange rate as of the date specified in the Date field.
Service
The Service field selects the service for which time was spent. If a selected type of effort is associated with only one service, it is automatically selected and cannot be changed.
Client
The Client field selects the organization for which time was spent. If a selected type of effort is associated with only one client, it is automatically selected and cannot be changed.