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KnowledgeArticleTemplate Object

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All KnowledgeArticleTemplate objects of an account are accessible by a query on the root connection knowledgeArticleTemplates . Such a query will return a KnowledgeArticleTemplateConnection! , which contains the KnowledgeArticleTemplate objects in its nodes field.

knowledgeArticleTemplates ( KnowledgeArticleTemplateConnection! )

Root connection for retrieving KnowledgeArticleTemplate records.

ArgumentTypeDescription
afterStringReturns the elements in the list that come after the specified cursor.
beforeStringReturns the elements in the list that come before the specified cursor.
filterKnowledgeArticleTemplateFilterFilter to determine which KnowledgeArticleTemplate records are returned.
firstIntReturns the first n elements from the list.
lastIntReturns the last n elements from the list.
orderKnowledgeArticleTemplateOrderOrder of the KnowledgeArticleTemplate records returned.
viewKnowledgeArticleTemplateViewView name. The default value is current_account .

The fields in this section list which values can be retrieved when querying KnowledgeArticleTemplate records.

account ( Account )

The account this record belongs to.

createdAt ( ISO8601Timestamp )

The date and time at which the record was created.

disabled ( Boolean )

Whether the knowledge article template may no longer be used to create knowledge articles.

id ( ID! )

Unique identifier of the record.

service ( Service )

Service that is applied to knowledge articles using this template.

source ( String )

An identifier for the client application submitting the resource or the name of an external system.

sourceID ( String )

The unique identifier of the resource in an external system.

subject ( String )

A short description of the knowledge article template.

uiExtension ( UiExtension )

The UI extension that is applied to knowledge articles using this template.

updatedAt ( ISO8601Timestamp )

The date and time of the last update of the record. If the record has no updates it contains the createdAt value.

The connection fields in this section allow (paged) access to objects related to a specific KnowledgeArticleTemplate record. The actual objects will be in the nodes field of the connection.

serviceInstances ( ServiceInstanceConnection )

Service instances that are applied to knowledge articles using this template.

ArgumentTypeDescription
afterStringReturns the elements in the list that come after the specified cursor.
beforeStringReturns the elements in the list that come before the specified cursor.
firstIntReturns the first n elements from the list.
lastIntReturns the last n elements from the list.

KnowledgeArticleTemplate implements the following interfaces. This means that fragments defined on these interfaces may be used in queries returning a KnowledgeArticleTemplate.