Knowledge Articles - Requests API

Bu içerik henüz dilinizde mevcut değil.

List requests of a knowledge article

List all requests to which the knowledge article with a specific ID is linked.

GET /knowledge_articles/:id/requests

Response

Status: 200 OK

[
  {
    "service_instance": {
      "name": "Windows for Sales Tracking Production",
      "id": 126
    },
    "completed_at": null,
    "created_at": "2016-03-14T02:56:11-06:00",
    "category": "rfc",
    "sourceID": null,
    "updated_at": "2016-03-14T03:14:11-06:00",
    "grouped_into": null,
    "member": {
      "name": "Barney Turban",
      "id": 58
    },
    "subject": "Add memory to Sales Tracking production server cluster",
    "id": 70470,
    "impact": null,
    "team": {
      "name": "Windows Servers",
      "id": 14
    },
    "status": "assigned",
    "next_target_at": "best_effort"
  },
  "..."
]

The response contains these fields by default.

Predefined Filters

The following predefined filters are available:

/knowledge_articles/:id/requests/completed : List all completed requests of a knowledge article with a specific ID
/knowledge_articles/:id/requests/open : List all open requests of a knowledge article with a specific ID