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Руководство разработчика RR Tech Service Management

ContactInput

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Value for contact.

id ( ID )

Identifier of the object to update using these values. For new objects it should be null .

integration ( Boolean )

Can be set to true using this API or the Import functionality. When checked, the contact is displayed as read-only in the user interface to prevent users from updating it.

label ( ContactLabel )

The Label of the contact details. Valid values are:

  • fax : only for telephone
  • general : only for organization telephone , email and website
  • home : only for person telephone
  • mobile : only for person telephone
  • personal : only for person email and website
  • service_desk : only for organization telephone , email and website
  • service_desk_fax : only for organization telephone
  • work : only for organization telephone , and for person telephone , email and website

protocol ( ContactProtocol )

The protocol of the contact details.

uri ( String )

The telephone number, email address, etc.