Перейти к содержимому
Руководство разработчика RR Tech Service Management
Выберите язык
Русский
English
Türkçe
Поиск
Ctrl
K
Отменить
Выберите тему
Тёмная
Светлая
Авто
Помощь
Пространства (учетные записи)
Доверительные отношения пространства (учетной записи)
Аудит
Консоли
Консоль аналитики
Консоль Входящие
Консоль записей
Консоль Сервис Деск (Service Desk)
Консоль настроек
Электронная почта (email)
Поля дизайна писем (почта)
Идентификация доменными ключами (DKIM - DomainKeys Identified Mail)
Политика безопасности отправителя (SPF - Sender Policy Framework)
Поля шаблона писем (почта)
Справка по полям
Поля дизайна пространства (учетной записи)
Поля доверенного пространства
Поля затронутых соглашений об уровне обслуживания (SLA)
Поля колонки Agile-доски
Поля Agile-доски
Поля экземпляра (компонента) приложения
Поля предложения приложения
Архив
Поля правила автоматизации
Поля формы информации о выставлении счетов
Поля оповещения
Поля календаря
Поля сертификата
Поля конфигурационной единицы (КЕ)
Поля контракта
Поля элемента пользовательской коллекции
Поля пользовательской коллекции
Поля пользовательского представления
Поля панели мониторинга
Поля класса усилий
Поля расхода
Поля экспорта
Поля соглашения о первой линии поддержки (FLSA)
Поля праздников
Поля консоли "Входящие"
Поля инвойса
Поля статьи базы знаний (БЗ)
Поля шаблона статьи базы знаний (БЗ)
Поля медиа-файла
Поля приложения OAuth
Поля организации
Поля периода вне офиса
Поля дизайна PDF
Поля лица
Поля персонального токена
Поля проблемы
Поля бэклога продукта
Поля категории продукта
Поля продукта
Поля базового плана проекта
Поля фазы базового плана проекта
Поля задачи базового плана проекта
Поля категории проектов
Поля проекта
Поля уровня риска проекта
Поля задачи проекта
Поля шаблона задачи проекта
Поля шаблона проекта
Поля релиза
Поля запроса
Поля шаблона запроса
Поля бронирования
Поля предложения по бронированию
Поля риска
Поля степени риска
Поля группы Системы управления идентификацией между доменами (SCIM)
Поля пользователя Системы управления идентификацией между доменами (SCIM)
Поля Scrum
Поля дизайна портала самообслуживания
Поля категории услуг
Поля услуги
Поля панели мониторинга "Аналитика по услугам"
Поля экземпляра (компонента) услуги
Поля соглашения об уровне обслуживания (SLA)
Поля предложения услуги
Поля категории товаров магазина
Поля записи в магазине
Поля позиции заказа в магазине
Поля короткого URL-адреса
Поля филиала
Поля пула навыков
Поля группы покрытия соглашения об уровне обслуживания (SLA)
Поля схемы уведомлений соглашения об уровне обслуживания (SLA)
Поля спринта
Поля домена поддержки
Поля опроса
Поля связи синхронизации
Поля набора синхронизации
Поля тега
Поля задачи
Поля шаблона задачи
Поля команды
Поля вида трудозатрат
Поля учета рабочего времени
Поля настроек табеля учета рабочего времени
Поля перевода
Корзина
Поля расширения пользовательского интерфейса (расширения UI)
Поля "Ожидает клиента - Напоминания"
Поля доставки вебхук (Webhook)
Поля вебхук (Webhook)
Поля политики вебхук (Webhook)
Поля рабочего процесса
Поля шаблона рабочего процесса
Поля типа рабочего процесса
Фильтры и поиск
Глоссарий
Импорт и экспорт
Вход
Записи
Настройки пространства (учетной записи)
Затронутые соглашения об уровне обслуживания (SLA)
Agile-доска
Колонка Agile-доски
Экземпляр (компонент) приложения
Предложение приложения
Правила автоматизации
Правила автоматизации: пример 1
Правила автоматизации: пример 2
Правила автоматизации: пример 3
Правила автоматизации: пример 4
Правила автоматизации: пример 5
Правила автоматизации: пример 6
Правила автоматизации: пример 7
Правила автоматизации: пример 8
Примеры правил автоматизации
Операторы правил автоматизации
Оповещение
Календарь
Сертификат
Клавиши быстрого доступа для редактора кода
Конфигурационные единицы (КЕ)
Контракт
Примеры использования CSS
Пользовательская коллекция
Элемент пользовательской коллекции
Пользовательское представление
Панель мониторинга
Класс усилий
Расход
Соглашение о первой линии поддержки (FLSA)
Праздники
Инвойс
База знаний (БЗ)
Шаблон статьи базы знаний (БЗ)
Медиа-файл
Приложение OAuth
Организация
Период вне офиса
Дизайн PDF
Лицо
Персональный токен
Проблема
Продукт
Бэклог продукта
Категория продукта
Проект
Базовый план проекта
Фаза базового плана проекта
Задача базового плана проекта
Категория проекта
Уровень риска проекта
Задача проекта
Шаблон задачи проекта
Шаблон проекта
Релиз
Запрос
Шаблон запроса
Бронирование
Предложение по бронированию
Риск
Степень риска
Группа Системы управления идентификацией между доменами (SCIM)
Пользователь Системы управления идентификацией между доменами (SCIM)
Scrum
Дизайн портала самообслуживания
Услуга
Категория услуг
Браузер иерархии услуг
Аналитика по услугам
Экземпляр услуги (компонент)
Соглашение об уровне обслуживания (SLA)
Предложение услуги
Запись в магазине
Позиция заказа в магазине
Короткий URL-адрес
Филиал
Пул навыков
Группа покрытия соглашения об уровне обслуживания (SLA)
Схема уведомлений соглашения об уровне обслуживания (SLA)
Спринт
Опрос
Тег
Задача
Шаблон задачи
Команда
Базовое форматирование текста
Виды трудозатрат
Учет рабочего времени
Настройки табеля учета рабочего времени
Перевод
Расширение пользовательского интерфейса (Расширение UI)
Ожидает клиента - Напоминания
Вебхук (Webhook)
Политика вебхук (Webhook)
Рабочий процесс
Шаблон рабочего процесса
Тип рабочего процесса
Роли
Администратор пространства
Дизайнер пространства
Аудитор
Менеджер конфигураций
Администратор головного пространства
Аудитор головного пространства
Дизайнер головного пространства
Финансовый менеджер головного пространства
Конечный пользователь
Финансовый менеджер
Ключевой контакт
Менеджер знаний
Менеджер проблем
Менеджер проектов
Менеджер релизов
Аналитик Сервис Деск (Service Desk)
Менеджер Сервис Деск (Service Desk)
Менеджер уровня обслуживания
Специалист
Менеджер рабочих процессов
Панель инструментов
Разработчикам
GraphQL API
Directives
deprecated
include
skip
Enums
AffectedSlaOrderField
AffectedSlaView
AgileBoardOrderField
AgileBoardView
AppInstanceOrderField
AppInstanceView
AppOfferingOrderField
AppOfferingView
ArchiveOrderField
ArchiveView
AutomationRuleOrderField
AutomationRuleView
ConfigurationItemOrderField
ConfigurationItemView
ContractOrderField
ContractView
CustomCollectionElementOrderField
CustomCollectionElementView
Direction
DiscoveredItemStrategy
DiscoveredReferenceArrayStrategy
FirstLineSupportAgreementOrderField
FirstLineSupportAgreementView
InvoiceOrderField
InvoiceView
KnowledgeArticleOrderField
KnowledgeArticleTemplateOrderField
KnowledgeArticleTemplateView
KnowledgeArticleView
OrganizationOrderField
OrganizationView
OutOfOfficePeriodOrderField
OutOfOfficePeriodView
PersonOrderField
PersonView
ProblemOrderField
ProblemView
ProductBacklogOrderField
ProductBacklogView
ProductOrderField
ProductView
ProjectOrderField
ProjectTaskOrderField
ProjectTaskTemplateOrderField
ProjectTaskTemplateView
ProjectTaskView
ProjectTemplateOrderField
ProjectTemplateView
ProjectView
ReleaseOrderField
ReleaseView
RequestOrderField
RequestTemplateOrderField
RequestTemplateView
RequestView
ReservationOfferingOrderField
ReservationOfferingView
ReservationOrderField
ReservationView
RiskOrderField
RiskView
ScrumWorkspaceOrderField
ScrumWorkspaceView
ServiceInstanceOrderField
ServiceInstanceView
ServiceLevelAgreementOrderField
ServiceLevelAgreementView
ServiceOfferingOrderField
ServiceOfferingView
ServiceOrderField
ServiceView
ShopArticleCategoryOrderField
ShopArticleCategoryView
ShopArticleOrderField
ShopArticleView
ShopOrderLineOrderField
ShopOrderLineView
ShortUrlOrderField
ShortUrlView
SiteOrderField
SiteView
SkillPoolOrderField
SkillPoolView
SprintOrderField
SprintView
SurveyOrderField
SurveyResponseOrderField
SurveyResponseView
SurveyView
TargetIndication
TaskOrderField
TaskTemplateOrderField
TaskTemplateView
TaskView
TeamOrderField
TeamView
TimeAllocationOrderField
TimeAllocationView
TimeEntryOrderField
TimeEntryView
TranslationOrderField
TranslationView
TrashOrderField
TrashView
UiExtensionOrderField
UiExtensionView
WorkflowOrderField
WorkflowTemplateOrderField
WorkflowTemplateView
WorkflowView
Input Objects
AccountReferenceFilter
ActivityIDInput
AddressInput
AffectedSlaAccountabilityFilter
AffectedSlaFilter
AffectedSlaImpactFilter
AffectedSlaOrder
AffectedSlaRequestCategoryFilter
AffectedSlaRequestCompletionReasonFilter
AffectedSlaRequestStatusFilter
AgileBoardColumnInput
AgileBoardCreateInput
AgileBoardFilter
AgileBoardOrder
AgileBoardUpdateInput
AppInstanceCreateInput
AppInstanceCustomFilter
AppInstanceFilter
AppInstanceOrder
AppInstanceUpdateInput
AppOfferingAutomationRuleCreateInput
AppOfferingAutomationRuleUpdateInput
AppOfferingCreateInput
AppOfferingFilter
AppOfferingOrder
AppOfferingScopeInput
AppOfferingUpdateInput
ArchiveFilter
ArchiveOrder
AttachmentInput
AutomationRuleActionInput
AutomationRuleCreateInput
AutomationRuleExpressionInput
AutomationRuleFilter
AutomationRuleOrder
AutomationRuleUpdateInput
BroadcastCreateInput
BroadcastFilter
BroadcastUpdateInput
CalendarCreateInput
CalendarFilter
CalendarHoursInput
CalendarUpdateInput
CiRelationInput
ConfigurationItemCreateInput
ConfigurationItemCustomFilter
ConfigurationItemFilter
ConfigurationItemOrder
ConfigurationItemRuleSetFilter
ConfigurationItemStatusFilter
ConfigurationItemUpdateInput
ContactInput
ContractCategoryFilter
ContractCreateInput
ContractCustomFilter
ContractFilter
ContractOrder
ContractStatusFilter
ContractUpdateInput
CustomCollectionCreateInput
CustomCollectionElementCreateInput
CustomCollectionElementCustomFilter
CustomCollectionElementFilter
CustomCollectionElementInput
CustomCollectionElementOrder
CustomCollectionElementUpdateInput
CustomCollectionEnumFilter
CustomCollectionFilter
CustomCollectionUpdateInput
CustomFieldInput
DateFilter
DateTimeFilter
DiscoveredCiInput
DiscoveredCiRelationInput
DiscoveredConfigurationItemsInput
DiscoveredItemMetaData
DiscoveredProductCategoryInput
DiscoveredProductInput
DiscoveredReferenceArrayStrategyInput
DiscoveredReferenceStrategiesInput
EffortClassCreateInput
EffortClassFilter
EffortClassRateIDInput
EffortClassRateInput
EffortClassUpdateInput
FirstLineSupportAgreementCreateInput
FirstLineSupportAgreementFilter
FirstLineSupportAgreementOrder
FirstLineSupportAgreementStatusFilter
FirstLineSupportAgreementUpdateInput
HolidayCreateInput
HolidayFilter
HolidayUpdateInput
IDFilter
InvoiceCreateInput
InvoiceFilter
InvoiceInvoiceTypeFilter
InvoiceOrder
InvoiceUpdateInput
KnowledgeArticleCreateInput
KnowledgeArticleCustomFilter
KnowledgeArticleFilter
KnowledgeArticleOrder
KnowledgeArticleStatusFilter
KnowledgeArticleTemplateFilter
KnowledgeArticleTemplateOrder
KnowledgeArticleUpdateInput
LanguageFilter
LocationFilter
NoteCreateInput
NoteReactionCreateInput
NoteReactionDeleteMutationInput
OrganizationCreateInput
OrganizationCustomFilter
OrganizationFilter
OrganizationOrder
OrganizationReferenceFilter
OrganizationRegionFilter
OrganizationUpdateInput
OutOfOfficePeriodCreateInput
OutOfOfficePeriodFilter
OutOfOfficePeriodOrder
OutOfOfficePeriodUpdateInput
PdfDesignCreateInput
PdfDesignFilter
PdfDesignUpdateInput
PermissionInput
PersonCreateInput
PersonCustomFilter
PersonFilter
PersonOrder
PersonReferenceFilter
PersonRoleFilter
PersonUpdateInput
PolymorphicReferenceFilter
ProblemCategoryFilter
ProblemCreateInput
ProblemCustomFilter
ProblemFilter
ProblemImpactFilter
ProblemOrder
ProblemStatusFilter
ProblemUpdateInput
ProductBacklogCreateInput
ProductBacklogFilter
ProductBacklogOrder
ProductBacklogUpdateInput
ProductBrandFilter
ProductCategoryCreateInput
ProductCategoryEnumFilter
ProductCategoryFilter
ProductCategoryRuleSetFilter
ProductCategoryUpdateInput
ProductCreateInput
ProductCustomFilter
ProductDepreciationMethodFilter
ProductFilter
ProductOrder
ProductRuleSetFilter
ProductUpdateInput
ProjectCategoryCreateInput
ProjectCategoryEnumFilter
ProjectCategoryFilter
ProjectCategoryUpdateInput
ProjectCompletionReasonFilter
ProjectCreateInput
ProjectCustomFilter
ProjectFilter
ProjectJustificationFilter
ProjectOrder
ProjectPhaseInput
ProjectProgramFilter
ProjectRiskLevelCreateInput
ProjectRiskLevelEnumFilter
ProjectRiskLevelFilter
ProjectRiskLevelUpdateInput
ProjectStatusFilter
ProjectTaskAssignmentInput
ProjectTaskCategoryFilter
ProjectTaskCreateInput
ProjectTaskCustomFilter
ProjectTaskFilter
ProjectTaskOrder
ProjectTaskStatusFilter
ProjectTaskTemplateAssigneeReferenceFilter
ProjectTaskTemplateAssignmentInput
ProjectTaskTemplateCategoryFilter
ProjectTaskTemplateCreateInput
ProjectTaskTemplateFilter
ProjectTaskTemplateOrder
ProjectTaskTemplateUpdateInput
ProjectTaskUpdateInput
ProjectTemplateCreateInput
ProjectTemplateFilter
ProjectTemplateOrder
ProjectTemplateTaskTemplateInput
ProjectTemplateUpdateInput
ProjectUpdateInput
RecordIdFilter
RecurrenceInput
ReferenceFilter
ReleaseCreateInput
ReleaseCustomFilter
ReleaseFilter
ReleaseImpactFilter
ReleaseOrder
ReleaseStatusFilter
ReleaseUpdateInput
RequestCategoryFilter
RequestCompletionReasonFilter
RequestCreateInput
RequestCustomFilter
RequestFilter
RequestGroupingFilter
RequestImpactFilter
RequestMajorIncidentStatusFilter
RequestOrder
RequestResponseFilter
RequestSatisfactionFilter
RequestStatusFilter
RequestTemplateCategoryFilter
RequestTemplateCreateInput
RequestTemplateFilter
RequestTemplateImpactFilter
RequestTemplateOrder
RequestTemplateUpdateInput
RequestUpdateInput
RequestWorkflowCategoryFilter
RequestWorkflowStatusFilter
ReservationCreateInput
ReservationFilter
ReservationOfferingCreateInput
ReservationOfferingFilter
ReservationOfferingOrder
ReservationOfferingUpdateInput
ReservationOrder
ReservationRecurrenceInput
ReservationStatusFilter
ReservationUpdateInput
RiskClosureReasonFilter
RiskCreateInput
RiskCustomFilter
RiskFilter
RiskOrder
RiskSeverityCreateInput
RiskSeverityEnumFilter
RiskSeverityFilter
RiskSeverityUpdateInput
RiskStatusFilter
RiskUpdateInput
ScrumWorkspaceCreateInput
ScrumWorkspaceFilter
ScrumWorkspaceOrder
ScrumWorkspaceUpdateInput
ServiceCategoryCreateInput
ServiceCategoryFilter
ServiceCategoryUpdateInput
ServiceCreateInput
ServiceCustomFilter
ServiceFilter
ServiceInstanceCreateInput
ServiceInstanceCustomFilter
ServiceInstanceFilter
ServiceInstanceOrder
ServiceInstanceStatusFilter
ServiceInstanceUpdateInput
ServiceLevelAgreementCoverageFilter
ServiceLevelAgreementCreateInput
ServiceLevelAgreementFilter
ServiceLevelAgreementOrder
ServiceLevelAgreementStatusFilter
ServiceLevelAgreementUpdateInput
ServiceOfferingCreateInput
ServiceOfferingFilter
ServiceOfferingOrder
ServiceOfferingStatusFilter
ServiceOfferingUpdateInput
ServiceOrder
ServiceReferenceFilter
ServiceUpdateInput
ShopArticleCategoryCreateInput
ShopArticleCategoryFilter
ShopArticleCategoryOrder
ShopArticleCategoryUpdateInput
ShopArticleCreateInput
ShopArticleFilter
ShopArticleOrder
ShopArticleRecurringPeriodFilter
ShopArticleUpdateInput
ShopOrderLineCreateInput
ShopOrderLineFilter
ShopOrderLineOrder
ShopOrderLineProviderRecurringPeriodFilter
ShopOrderLineRecurringPeriodFilter
ShopOrderLineStatusFilter
ShopOrderLineUpdateInput
ShortUrlCreateInput
ShortUrlDataTypeFilter
ShortUrlEmailInput
ShortUrlFilter
ShortUrlGeoInput
ShortUrlOrder
ShortUrlSmsInput
ShortUrlUpdateInput
SiteCreateInput
SiteCustomFilter
SiteFilter
SiteOrder
SiteReferenceFilter
SiteUpdateInput
SkillPoolCreateInput
SkillPoolFilter
SkillPoolOrder
SkillPoolUpdateInput
SlaCoverageGroupCreateInput
SlaCoverageGroupUpdateInput
SlaNotificationRuleInput
SlaNotificationSchemeCreateInput
SlaNotificationSchemeFilter
SlaNotificationSchemeUpdateInput
SprintBacklogItemInput
SprintCreateInput
SprintFilter
SprintOrder
SprintStatusFilter
SprintUpdateInput
StandardServiceRequestActivityIDInput
StandardServiceRequestInput
StarRatingFilter
StringFilter
SurveyAnswerInput
SurveyCreateInput
SurveyFilter
SurveyOrder
SurveyQuestionInput
SurveyResponseCreateInput
SurveyResponseFilter
SurveyResponseOrder
SurveyResponseUpdateInput
SurveyUpdateInput
SyncSetFilter
TagInput
TargetIndicationFilter
TaskApprovalInput
TaskCategoryFilter
TaskCreateInput
TaskCustomFilter
TaskFilter
TaskImpactFilter
TaskOrder
TaskStatusFilter
TaskTemplateApprovalInput
TaskTemplateAssigneeReferenceFilter
TaskTemplateCategoryFilter
TaskTemplateCreateInput
TaskTemplateFilter
TaskTemplateImpactFilter
TaskTemplateOrder
TaskTemplateUpdateInput
TaskUpdateInput
TaskWorkflowCategoryFilter
TaskWorkflowJustificationFilter
TeamCreateInput
TeamCustomFilter
TeamFilter
TeamOrder
TeamReferenceFilter
TeamUpdateInput
TextFilter
TimeAllocationCreateInput
TimeAllocationFilter
TimeAllocationOrder
TimeAllocationUpdateInput
TimeEntryCreateInput
TimeEntryFilter
TimeEntryOrder
TimeEntryRequestCategoryFilter
TimeEntryUpdateInput
TimesheetSettingCreateInput
TimesheetSettingFilter
TimesheetSettingUpdateInput
TranslationCreateInput
TranslationFilter
TranslationOrder
TranslationUpdateInput
TrashFilter
TrashOrder
UiExtensionCategoryFilter
UiExtensionCreateInput
UiExtensionFilter
UiExtensionOrder
UiExtensionUpdateInput
WaitingForCustomerFollowUpCreateInput
WaitingForCustomerFollowUpFilter
WaitingForCustomerFollowUpUpdateInput
WaitingForCustomerRuleInput
WatchInput
WebhookCreateInput
WebhookDeleteMutationInput
WebhookFilter
WebhookPolicyCreateInput
WebhookPolicyDeleteMutationInput
WebhookPolicyFilter
WebhookPolicyUpdateInput
WebhookUpdateInput
WorkflowCategoryFilter
WorkflowCompletionReasonFilter
WorkflowCreateInput
WorkflowCustomFilter
WorkflowFilter
WorkflowImpactFilter
WorkflowJustificationFilter
WorkflowOrder
WorkflowStatusFilter
WorkflowTemplateCategoryFilter
WorkflowTemplateCreateInput
WorkflowTemplateFilter
WorkflowTemplateImpactFilter
WorkflowTemplateJustificationFilter
WorkflowTemplateOrder
WorkflowTemplateTaskTemplateInput
WorkflowTemplateUpdateInput
WorkflowTypeCreateInput
WorkflowTypeEnumFilter
WorkflowTypeFilter
WorkflowTypeUpdateInput
WorkflowUpdateInput
Interfaces
AgileBoardItem
ConnectionWithTotalCount
HasAutomationRules
HasInvoices
HasLifeCycleState
HasNotes
HasSprintBacklogItems
HasTimeEntries
HasTranslations
MutationPayload
Node
ProductBacklogItem
Record
mutation
agileBoardCreate Mutation
agileBoardUpdate Mutation
appInstanceCreate Mutation
appInstanceUpdate Mutation
appOfferingAutomationRuleCreate Mutation
appOfferingAutomationRuleUpdate Mutation
appOfferingCreate Mutation
appOfferingUpdate Mutation
automationRuleCreate Mutation
automationRuleUpdate Mutation
broadcastCreate Mutation
broadcastUpdate Mutation
calendarCreate Mutation
calendarUpdate Mutation
configurationItemCreate Mutation
configurationItemUpdate Mutation
contractCreate Mutation
contractUpdate Mutation
customCollectionCreate Mutation
customCollectionElementCreate Mutation
customCollectionElementUpdate Mutation
customCollectionUpdate Mutation
discoveredConfigurationItems Mutation
effortClassCreate Mutation
effortClassUpdate Mutation
firstLineSupportAgreementCreate Mutation
firstLineSupportAgreementUpdate Mutation
holidayCreate Mutation
holidayUpdate Mutation
invoiceCreate Mutation
invoiceUpdate Mutation
knowledgeArticleCreate Mutation
knowledgeArticleUpdate Mutation
noteCreate Mutation
noteReactionCreate Mutation
noteReactionDelete Mutation
organizationCreate Mutation
organizationUpdate Mutation
outOfOfficePeriodCreate Mutation
outOfOfficePeriodUpdate Mutation
pdfDesignCreate Mutation
pdfDesignUpdate Mutation
personCreate Mutation
personUpdate Mutation
problemCreate Mutation
problemUpdate Mutation
productBacklogCreate Mutation
productBacklogUpdate Mutation
productCategoryCreate Mutation
productCategoryUpdate Mutation
productCreate Mutation
productUpdate Mutation
projectCategoryCreate Mutation
projectCategoryUpdate Mutation
projectCreate Mutation
projectRiskLevelCreate Mutation
projectRiskLevelUpdate Mutation
projectTaskCreate Mutation
projectTaskTemplateCreate Mutation
projectTaskTemplateUpdate Mutation
projectTaskUpdate Mutation
projectTemplateCreate Mutation
projectTemplateUpdate Mutation
projectUpdate Mutation
releaseCreate Mutation
releaseUpdate Mutation
requestCreate Mutation
requestTemplateCreate Mutation
requestTemplateUpdate Mutation
requestUpdate Mutation
reservationCreate Mutation
reservationOfferingCreate Mutation
reservationOfferingUpdate Mutation
reservationUpdate Mutation
riskCreate Mutation
riskSeverityCreate Mutation
riskSeverityUpdate Mutation
riskUpdate Mutation
scrumWorkspaceCreate Mutation
scrumWorkspaceUpdate Mutation
serviceCategoryCreate Mutation
serviceCategoryUpdate Mutation
serviceCreate Mutation
serviceInstanceCreate Mutation
serviceInstanceUpdate Mutation
serviceLevelAgreementCreate Mutation
serviceLevelAgreementUpdate Mutation
serviceOfferingCreate Mutation
serviceOfferingUpdate Mutation
serviceUpdate Mutation
shopArticleCategoryCreate Mutation
shopArticleCategoryUpdate Mutation
shopArticleCreate Mutation
shopArticleUpdate Mutation
shopOrderLineCreate Mutation
shopOrderLineUpdate Mutation
shortUrlCreate Mutation
shortUrlUpdate Mutation
siteCreate Mutation
siteUpdate Mutation
skillPoolCreate Mutation
skillPoolUpdate Mutation
slaCoverageGroupCreate Mutation
slaCoverageGroupUpdate Mutation
slaNotificationSchemeCreate Mutation
slaNotificationSchemeUpdate Mutation
sprintCreate Mutation
sprintUpdate Mutation
surveyCreate Mutation
surveyResponseCreate Mutation
surveyResponseUpdate Mutation
surveyUpdate Mutation
taskCreate Mutation
taskTemplateCreate Mutation
taskTemplateUpdate Mutation
taskUpdate Mutation
teamCreate Mutation
teamUpdate Mutation
timeAllocationCreate Mutation
timeAllocationUpdate Mutation
timeEntryCreate Mutation
timeEntryUpdate Mutation
timesheetSettingCreate Mutation
timesheetSettingUpdate Mutation
translationCreate Mutation
translationUpdate Mutation
uiExtensionCreate Mutation
uiExtensionUpdate Mutation
waitingForCustomerFollowUpCreate Mutation
waitingForCustomerFollowUpUpdate Mutation
webhookCreate Mutation
webhookDelete Mutation
webhookPolicyCreate Mutation
webhookPolicyDelete Mutation
webhookPolicyUpdate Mutation
webhookUpdate Mutation
workflowCreate Mutation
workflowTemplateCreate Mutation
workflowTemplateUpdate Mutation
workflowTypeCreate Mutation
workflowTypeUpdate Mutation
workflowUpdate Mutation
Object Types
Account Object
AccountDesign Object
ActivityID Object
Address Object
AddressConnection Object
AddressEdge Object
AffectedSla Object
AffectedSlaConnection Object
AffectedSlaEdge Object
AgileBoard Object
AgileBoardColumn Object
AgileBoardColumnConnection Object
AgileBoardColumnEdge Object
AgileBoardConnection Object
AgileBoardCreatePayload Object
AgileBoardEdge Object
AgileBoardItemConnection Object
AgileBoardItemEdge Object
AgileBoardUpdatePayload Object
AppInstance Object
AppInstanceConnection Object
AppInstanceCreatePayload Object
AppInstanceEdge Object
AppInstanceUpdatePayload Object
AppOffering Object
AppOfferingAutomationRule Object
AppOfferingAutomationRuleConnection Object
AppOfferingAutomationRuleCreatePayload Object
AppOfferingAutomationRuleEdge Object
AppOfferingAutomationRuleUpdatePayload Object
AppOfferingConnection Object
AppOfferingCreatePayload Object
AppOfferingEdge Object
AppOfferingScope Object
AppOfferingUpdatePayload Object
Archive Object
ArchiveConnection Object
ArchiveEdge Object
AsyncQuery Object
Attachment Object
AttachmentConnection Object
AttachmentEdge Object
AttachmentStorage Object
AutomationRule Object
AutomationRuleAction Object
AutomationRuleConnection Object
AutomationRuleCreatePayload Object
AutomationRuleEdge Object
AutomationRuleExpression Object
AutomationRuleUpdatePayload Object
Broadcast Object
BroadcastConnection Object
BroadcastCreatePayload Object
BroadcastEdge Object
BroadcastTranslation Object
BroadcastTranslationConnection Object
BroadcastTranslationEdge Object
BroadcastUpdatePayload Object
Calendar Object
CalendarConnection Object
CalendarCreatePayload Object
CalendarEdge Object
CalendarHour Object
CalendarHourConnection Object
CalendarHourEdge Object
CalendarUpdatePayload Object
ConfigurationItem Object
ConfigurationItemConnection Object
ConfigurationItemCreatePayload Object
ConfigurationItemEdge Object
ConfigurationItemRelation Object
ConfigurationItemRelationConnection Object
ConfigurationItemRelationEdge Object
ConfigurationItemUpdatePayload Object
Contact Object
ContactConnection Object
ContactEdge Object
Contract Object
ContractConnection Object
ContractCreatePayload Object
ContractEdge Object
ContractUpdatePayload Object
CustomCollection Object
CustomCollectionConnection Object
CustomCollectionCreatePayload Object
CustomCollectionEdge Object
CustomCollectionElement Object
CustomCollectionElementConnection Object
CustomCollectionElementCreatePayload Object
CustomCollectionElementEdge Object
CustomCollectionElementUpdatePayload Object
CustomCollectionUpdatePayload Object
CustomField Object
CustomFilter Object
DiscoveredConfigurationItemsPayload Object
EffortClass Object
EffortClassConnection Object
EffortClassCreatePayload Object
EffortClassEdge Object
EffortClassRate Object
EffortClassRateConnection Object
EffortClassRateEdge Object
EffortClassRateID Object
EffortClassRateIDConnection Object
EffortClassRateIDEdge Object
EffortClassUpdatePayload Object
EmailTemplate Object
Feedback Object
FeedbackUrls Object
FirstLineSupportAgreement Object
FirstLineSupportAgreementConnection Object
FirstLineSupportAgreementCreatePayload Object
FirstLineSupportAgreementEdge Object
FirstLineSupportAgreementUpdatePayload Object
Holiday Object
HolidayConnection Object
HolidayCreatePayload Object
HolidayEdge Object
HolidayUpdatePayload Object
InboundEmail Object
Invoice Object
InvoiceConnection Object
InvoiceCreatePayload Object
InvoiceEdge Object
InvoiceUpdatePayload Object
KnowledgeArticle Object
KnowledgeArticleConnection Object
KnowledgeArticleCreatePayload Object
KnowledgeArticleEdge Object
KnowledgeArticleTemplate Object
KnowledgeArticleTemplateConnection Object
KnowledgeArticleTemplateEdge Object
KnowledgeArticleUpdatePayload Object
Note Object
NoteConnection Object
NoteCreatePayload Object
NoteEdge Object
NoteReaction Object
NoteReactionConnection Object
NoteReactionCreatePayload Object
NoteReactionDeleteMutationPayload Object
NoteReactionEdge Object
Organization Object
OrganizationConnection Object
OrganizationCreatePayload Object
OrganizationEdge Object
OrganizationUpdatePayload Object
OutOfOfficePeriod Object
OutOfOfficePeriodConnection Object
OutOfOfficePeriodCreatePayload Object
OutOfOfficePeriodEdge Object
OutOfOfficePeriodUpdatePayload Object
PageInfo Object
ParentServiceInstance Object
ParentServiceInstanceConnection Object
ParentServiceInstanceEdge Object
PdfDesign Object
PdfDesignConnection Object
PdfDesignCreatePayload Object
PdfDesignEdge Object
PdfDesignUpdatePayload Object
Period Object
Permission Object
PermissionConnection Object
PermissionEdge Object
Person Object
PersonConnection Object
PersonCreatePayload Object
PersonEdge Object
PersonUpdatePayload Object
Problem Object
ProblemConnection Object
ProblemCreatePayload Object
ProblemEdge Object
ProblemUpdatePayload Object
Product Object
ProductBacklog Object
ProductBacklogConnection Object
ProductBacklogCreatePayload Object
ProductBacklogEdge Object
ProductBacklogItemConnection Object
ProductBacklogItemEdge Object
ProductBacklogUpdatePayload Object
ProductCategory Object
ProductCategoryConnection Object
ProductCategoryCreatePayload Object
ProductCategoryEdge Object
ProductCategoryUpdatePayload Object
ProductConnection Object
ProductCreatePayload Object
ProductEdge Object
ProductUpdatePayload Object
Project Object
ProjectCategory Object
ProjectCategoryConnection Object
ProjectCategoryCreatePayload Object
ProjectCategoryEdge Object
ProjectCategoryUpdatePayload Object
ProjectConnection Object
ProjectCreatePayload Object
ProjectEdge Object
ProjectPhase Object
ProjectPhaseConnection Object
ProjectPhaseEdge Object
ProjectRiskLevel Object
ProjectRiskLevelConnection Object
ProjectRiskLevelCreatePayload Object
ProjectRiskLevelEdge Object
ProjectRiskLevelUpdatePayload Object
ProjectTask Object
ProjectTaskAssignment Object
ProjectTaskAssignmentConnection Object
ProjectTaskAssignmentEdge Object
ProjectTaskConnection Object
ProjectTaskCreatePayload Object
ProjectTaskEdge Object
ProjectTaskTemplate Object
ProjectTaskTemplateAssignment Object
ProjectTaskTemplateAssignmentConnection Object
ProjectTaskTemplateAssignmentEdge Object
ProjectTaskTemplateConnection Object
ProjectTaskTemplateCreatePayload Object
ProjectTaskTemplateEdge Object
ProjectTaskTemplateRelation Object
ProjectTaskTemplateRelationConnection Object
ProjectTaskTemplateRelationEdge Object
ProjectTaskTemplateUpdatePayload Object
ProjectTaskUpdatePayload Object
ProjectTemplate Object
ProjectTemplateConnection Object
ProjectTemplateCreatePayload Object
ProjectTemplateEdge Object
ProjectTemplatePhase Object
ProjectTemplatePhaseConnection Object
ProjectTemplatePhaseEdge Object
ProjectTemplateUpdatePayload Object
ProjectUpdatePayload Object
ProviderShopArticle Object
ProviderShopOrderLine Object
RateLimit Object
RecordConnection Object
RecordEdge Object
Recurrence Object
RecurrenceTemplate Object
Release Object
ReleaseConnection Object
ReleaseCreatePayload Object
ReleaseEdge Object
ReleaseUpdatePayload Object
Request Object
RequestConnection Object
RequestCreatePayload Object
RequestEdge Object
RequestTemplate Object
RequestTemplateConnection Object
RequestTemplateCreatePayload Object
RequestTemplateEdge Object
RequestTemplateUpdatePayload Object
RequestUpdatePayload Object
Reservation Object
ReservationConnection Object
ReservationCreatePayload Object
ReservationEdge Object
ReservationOffering Object
ReservationOfferingConnection Object
ReservationOfferingCreatePayload Object
ReservationOfferingEdge Object
ReservationOfferingUpdatePayload Object
ReservationUpdatePayload Object
Risk Object
RiskConnection Object
RiskCreatePayload Object
RiskEdge Object
RiskSeverity Object
RiskSeverityConnection Object
RiskSeverityCreatePayload Object
RiskSeverityEdge Object
RiskSeverityUpdatePayload Object
RiskUpdatePayload Object
ScrumWorkspace Object
ScrumWorkspaceConnection Object
ScrumWorkspaceCreatePayload Object
ScrumWorkspaceEdge Object
ScrumWorkspaceUpdatePayload Object
SelfServiceDesign Object
Service Object
ServiceCategory Object
ServiceCategoryConnection Object
ServiceCategoryCreatePayload Object
ServiceCategoryEdge Object
ServiceCategoryUpdatePayload Object
ServiceConnection Object
ServiceCreatePayload Object
ServiceEdge Object
ServiceInstance Object
ServiceInstanceConnection Object
ServiceInstanceCreatePayload Object
ServiceInstanceEdge Object
ServiceInstanceUpdatePayload Object
ServiceLevelAgreement Object
ServiceLevelAgreementConnection Object
ServiceLevelAgreementCreatePayload Object
ServiceLevelAgreementEdge Object
ServiceLevelAgreementUpdatePayload Object
ServiceOffering Object
ServiceOfferingConnection Object
ServiceOfferingCreatePayload Object
ServiceOfferingEdge Object
ServiceOfferingUpdatePayload Object
ServiceUpdatePayload Object
ShopArticle Object
ShopArticleCategory Object
ShopArticleCategoryConnection Object
ShopArticleCategoryCreatePayload Object
ShopArticleCategoryEdge Object
ShopArticleCategoryUpdatePayload Object
ShopArticleConnection Object
ShopArticleCreatePayload Object
ShopArticleEdge Object
ShopArticleUpdatePayload Object
ShopOrderLine Object
ShopOrderLineConnection Object
ShopOrderLineCreatePayload Object
ShopOrderLineEdge Object
ShopOrderLineUpdatePayload Object
ShortUrl Object
ShortUrlConnection Object
ShortUrlCreatePayload Object
ShortUrlEdge Object
ShortUrlUpdatePayload Object
Site Object
SiteConnection Object
SiteCreatePayload Object
SiteEdge Object
SiteUpdatePayload Object
SkillPool Object
SkillPoolConnection Object
SkillPoolCreatePayload Object
SkillPoolEdge Object
SkillPoolUpdatePayload Object
SlaCoverageGroup Object
SlaCoverageGroupConnection Object
SlaCoverageGroupCreatePayload Object
SlaCoverageGroupEdge Object
SlaCoverageGroupUpdatePayload Object
SlaNotificationRule Object
SlaNotificationRuleConnection Object
SlaNotificationRuleEdge Object
SlaNotificationScheme Object
SlaNotificationSchemeConnection Object
SlaNotificationSchemeCreatePayload Object
SlaNotificationSchemeEdge Object
SlaNotificationSchemeUpdatePayload Object
Snapshot Object
Sprint Object
SprintBacklogItem Object
SprintBacklogItemConnection Object
SprintBacklogItemEdge Object
SprintConnection Object
SprintCreatePayload Object
SprintEdge Object
SprintUpdatePayload Object
StandardServiceRequest Object
StandardServiceRequestActivityID Object
StandardServiceRequestActivityIDConnection Object
StandardServiceRequestActivityIDEdge Object
StandardServiceRequestConnection Object
StandardServiceRequestEdge Object
Survey Object
SurveyAnswer Object
SurveyAnswerConnection Object
SurveyAnswerEdge Object
SurveyConnection Object
SurveyCreatePayload Object
SurveyEdge Object
SurveyQuestion Object
SurveyQuestionConnection Object
SurveyQuestionEdge Object
SurveyResponse Object
SurveyResponseConnection Object
SurveyResponseCreatePayload Object
SurveyResponseEdge Object
SurveyResponseUpdatePayload Object
SurveyUpdatePayload Object
SyncSet Object
SyncSetConnection Object
SyncSetEdge Object
Tag Object
TagConnection Object
TagEdge Object
Task Object
TaskApproval Object
TaskApprovalConnection Object
TaskApprovalEdge Object
TaskConnection Object
TaskCreatePayload Object
TaskEdge Object
TaskTemplate Object
TaskTemplateApproval Object
TaskTemplateApprovalConnection Object
TaskTemplateApprovalEdge Object
TaskTemplateConnection Object
TaskTemplateCreatePayload Object
TaskTemplateEdge Object
TaskTemplateUpdatePayload Object
TaskUpdatePayload Object
Team Object
TeamConnection Object
TeamCreatePayload Object
TeamEdge Object
TeamUpdatePayload Object
TimeAllocation Object
TimeAllocationConnection Object
TimeAllocationCreatePayload Object
TimeAllocationEdge Object
TimeAllocationGroup Object
TimeAllocationUpdatePayload Object
TimeEntry Object
TimeEntryConnection Object
TimeEntryCreatePayload Object
TimeEntryEdge Object
TimeEntryUpdatePayload Object
TimesheetSetting Object
TimesheetSettingConnection Object
TimesheetSettingCreatePayload Object
TimesheetSettingEdge Object
TimesheetSettingUpdatePayload Object
Translation Object
TranslationConnection Object
TranslationCreatePayload Object
TranslationEdge Object
TranslationUpdatePayload Object
Trash Object
TrashConnection Object
TrashEdge Object
UiExtension Object
UiExtensionConnection Object
UiExtensionCreatePayload Object
UiExtensionEdge Object
UiExtensionUpdatePayload Object
UiExtensionVersion Object
UiExtensionVersionConnection Object
UiExtensionVersionEdge Object
ValidationError Object
WaitingForCustomerFollowUp Object
WaitingForCustomerFollowUpConnection Object
WaitingForCustomerFollowUpCreatePayload Object
WaitingForCustomerFollowUpEdge Object
WaitingForCustomerFollowUpUpdatePayload Object
WaitingForCustomerRule Object
WaitingForCustomerRuleConnection Object
WaitingForCustomerRuleEdge Object
Watch Object
WatchConnection Object
WatchEdge Object
Webhook Object
WebhookConnection Object
WebhookCreatePayload Object
WebhookDeleteMutationPayload Object
WebhookEdge Object
WebhookPolicy Object
WebhookPolicyConnection Object
WebhookPolicyCreatePayload Object
WebhookPolicyCreateResponse Object
WebhookPolicyDeleteMutationPayload Object
WebhookPolicyEdge Object
WebhookPolicyUpdatePayload Object
WebhookUpdatePayload Object
Workflow Object
WorkflowConnection Object
WorkflowCreatePayload Object
WorkflowEdge Object
WorkflowPhase Object
WorkflowPhaseConnection Object
WorkflowPhaseEdge Object
WorkflowTaskTemplateRelation Object
WorkflowTaskTemplateRelationConnection Object
WorkflowTaskTemplateRelationEdge Object
WorkflowTemplate Object
WorkflowTemplateConnection Object
WorkflowTemplateCreatePayload Object
WorkflowTemplateEdge Object
WorkflowTemplatePhase Object
WorkflowTemplatePhaseConnection Object
WorkflowTemplatePhaseEdge Object
WorkflowTemplateUpdatePayload Object
WorkflowType Object
WorkflowTypeConnection Object
WorkflowTypeCreatePayload Object
WorkflowTypeEdge Object
WorkflowTypeUpdatePayload Object
WorkflowUpdatePayload Object
operation
Mutation
Query
Scalars
AddressLabel
AffectedSlaAccountability
AgileBoardColumnActionType
AgileBoardColumnDialogType
AgreementStatus
AsyncQueryStatus
Boolean
BroadcastMessageType
BroadcastVisibility
CiLicenseType
CiRelationRelationType
CiStatus
ContactLabel
ContactProtocol
ContractCategory
Currency
DayNames
Decimal
FeedbackSatisfaction
ID
Int
InvoiceInvoiceType
ISO8601Date
ISO8601DateTime
ISO8601Time
ISO8601Timestamp
JSON
KnowledgeArticleStatus
Language
LifeCycleState
MonetaryAmount
NoteMedium
NoteVisibility
ParentServiceInstanceImpactRelation
PdfDesignCategory
PermissionRole
PersonSendEmailNotifications
PersonShowNotificationPopup
ProblemCategory
ProblemImpact
ProblemStatus
ProductCategoryRuleSet
ProductDepreciationMethod
ProjectCompletionReason
ProjectJustification
ProjectPhaseStatus
ProjectStatus
ProjectTaskCategory
ProjectTaskNoteBehavior
ProjectTaskStatus
RecurrenceDayOfWeekIndex
RecurrenceFrequency
RequestCategory
RequestCompletionReason
RequestGrouping
RequestImpact
RequestMajorIncidentStatus
RequestStatus
ReservationStatus
RiskClosureReason
RiskStatus
ScopeEffect
ServiceInstanceStatus
ServiceOfferingChargeType
ServiceOfferingReportFrequency
ServiceOfferingReviewFrequency
ServiceOfferingStatus
ShopArticleRecurringPeriod
ShopOrderLineStatus
ShortUrlDataType
SlaCoverage
SprintStatus
StarRating
String
SurveyQuestionType
TargetTimestamp
TaskCategory
TaskImpact
TaskNoteBehavior
TaskStatus
TimeAllocationCustomerCategory
TimeAllocationDescriptionCategory
TimeAllocationServiceCategory
TimesheetSettingPercentageIncrement
TimesheetSettingTimeIncrement
TimesheetSettingUnit
TimeZone
UiExtensionCategory
UiExtensionVersionStatus
WebhookEvent
WebhookPolicyJwtAlg
Weekday
WorkflowCategory
WorkflowCompletionReason
WorkflowJustification
WorkflowPhaseStatus
WorkflowStatus
Unions
REST API
Account API
Account - Billable Users API
Account settings API
Support domain accounts API
Account - Usage Statements API
Addresses API
Affected SLAs API
Agile Boards API
Agile Boards - Audit Entries API
Agile Boards - Columns API
Agile Boards - Customer Representative SLAs API
App Instances API
App Instances - Audit Entries API
App Instances - Automation Rules API
App Offering Automation Rules API
App Offering Automation Rules - Audit Entries API
App Offerings API
App Offerings - App Instances API
App Offerings - Audit Entries API
App Offerings - Automation Rules API
App Offerings - Scopes API
Applications
Archive API
Audit Entries API
Automation Rules API
Automation Rules - Audit Entries API
Broadcasts API
Broadcasts - Audit Entries API
Broadcasts - Customers API
Broadcasts - Service Instances API
Broadcasts - Teams API
Broadcast Translations API
Bulk API
Calendars API
Calendars - Audit Entries API
Calendars - Calendar Hours API
Calendars - Holidays API
Calendars - Service Offerings API
Calendars - Teams API
Configuration Item Relations API
Configuration Items API
Configuration Items - Audit Entries API
Configuration Items - CI Relations API
Configuration Items - Contracts API
Configuration Items - Problems API
Configuration Items - Requests API
Configuration Items - Service Instances API
Configuration Items - Tasks API
Configuration Items - Users API
Contacts API
Contracts API
Contracts - Audit Entries API
Contracts - Configuration Items API
Computer Telephony Integration (CTI)
Custom Collection Elements API
Custom Collection Elements - Audit Entries API
Custom Collections API
Custom Collections - Audit Entries API
Collection Elements - Custom Collections API
Effort Classes API
Effort Classes - Audit Entries API
Effort Classes - Service Offerings API
Effort Classes - Skill Pools API
Effort Classes - Timesheet Settings API
Export API
First Line Support Agreements API
general
Change Log
Data Types
Enumerations API
Field Selection
Filtering
Libraries
Ordering
Pagination
Source and Source ID
Text Formatting
Holidays API
Holidays - Audit Entries API
Holidays - Calendars API
Import API
Agile Board Columns Import
Agile Boards Import
App Offering Automation Rules Import
App Offering Scopes Import
App Offerings Import
Calendars Import
Configuration Item Relations Import
Configuration Items Import
Contracts Import
Custom Collection Elements Import
Custom Collections Import
Custom Views Import
Directory Services
Discovery Tools
Effort Classes Import
Email Templates Import
First Line Support Agreements Import
Holidays Import
Invoices Import
Knowledge Articles Import
Organizations Import
Organizations Contact Details Import
Organizations Time Allocations Import
Out of Office Periods Import
PDF Designs Import
People Import
People Contact Details Import
People Roles Import
Problems Import
Product Backlog Items Import
Product Backlogs Import
Product Categories Import
Products Import
Project Categories Import
Project Risk Levels Import
Project Task Assignments Import
Project Task Template Assignments Import
Project Task Templates Import
Project Tasks Import
Project Templates Import
Project Import
Releases Import
Request Templates Import
Requests Import
Reservation Offerings Import
Reservations Import
Risk Severities Import
Risks Import
Scrum Workspaces Import
Service Categories Import
Service Instances Import
Service Offerings - Activity Rates
Service Offerings - Effort Class Rates
Service Offerings - Standard Service Request Rates
Service Offerings Import
Services Import
Shop Article Categories Import
Shop Articles Import
Shop Order Lines Import
Short URLs Import
Sites Import
Skill Pools Import
SLA Coverage Groups Import
SLA Notification Rules Import
SLA Notification Schemes Import
Service Level Agreements Import
Service Level Agreements - Activities Import
Service Level Agreements - Rate IDs Import
Service Level Agreements - Financial Details Import
Sprint Backlog Items Import
Sprints Import
Standard Service Requests Import
Survey Answers Import
Survey Questions Import
Survey Responses Import
Surveys Import
Task Approvals Import
Task Template Approvals Import
Task Templates Import
Tasks Import
Teams Import
Time Allocations Import
Time Entries Import
Timesheet Settings Import
Translations Import
Trusted Organizations Import
UI Extensions Import
Waiting for Customer Follow-Ups Import
Waiting for Customer Rules Import
Workflow Templates Import
Workflow Types Import
Workflows Import
Invoices API
Invoices - Audit Entries API
Invoices - Configuration Items API
Just-in-Time End User Access Provisioning
JIT Provisioning using OpenID Connect
JIT Provisioning using SAML
Knowledge Article Templates API
Knowledge Article Templates - Audit Entries API
Knowledge Article Templates - Knowledge Articles API
Knowledge Article Templates - Service Instances API
Knowledge Articles API
Knowledge Articles - Audit Entries API
Knowledge Articles - Requests API
Knowledge Articles - Service Instances API
Knowledge Article Translations API
Notes API
Note Reactions API
OAuth 2.0
OAuth - Authorization Code Grant
OAuth - Client Credentials Grant
Organizations API
Organizations - Addresses API
Organizations - Audit Entries API
Organizations - Organizations API
Organizations - Contacts API
Organizations - Contracts API
Organizations - People API
Organizations - Risks API
Organizations - Service Level Agreements API
Organizations - Time Allocations API
Out of Office Periods API
Out of Office Periods - Audit Entries API
Parent Service Instances API
PDF Designs API
PDF Designs - Audit Entries API
People API
People - Addresses API
People - Audit Entries API
People - Configuration Item Coverages API
People - Configuration Items API
People - Contacts API
Me API
People - Permissions API
People - Service Coverages API
People - Service Instance Coverages API
People - Skill Pools API
People - SLA coverages API
People - Teams API
Problems API
Problems - Audit Entries API
Problems - Configuration Items API
Problems - Notes API
Problems - Requests API
Problems - Service Instances API
Problems - Sprint Backlog Items API
Product backlogs API
Product Backlogs - Audit Entries API
Product backlogs - Items API
Product Categories API
Product Categories - Audit Entries API
Products API
Products - Audit Entries API
Products - Configuration Items API
Project Categories API
Project Categories - Audit Entries API
Project Risk Levels API
Project Risk Levels - Audit Entries API
Project Task Templates API
Project Task Templates - Assignments API
Project Task Templates - Audit Entries API
Project Task Templates - Automation Rules API
Project Task Templates - Project Tasks API
Project Task Templates - Project Templates API
Project Tasks API
Project Tasks - Assignments API
Project Tasks - Audit Entries API
Project Tasks - Automation Rules API
Project Tasks - Notes API
Project Tasks - Predecessors API
Project Tasks - Sprint Backlog Items API
Project Tasks - Successors API
Project Templates API
Project Templates - Audit Entries API
Project Templates - Automation Rules API
Project Templates - Phases API
Project Templates - Project Task Templates API
Projects API
Projects - Audit Entries API
Projects - Notes API
Projects - Phases API
Projects - Problems API
Projects - Project Tasks API
Projects - Requests API
Projects - Risks API
Projects - Workflows API
Rate Limit API
Recurrences API
Releases API
Releases - audit entries API
Releases - Notes API
Releases - Workflows API
Request Templates API
Request Template - Audit Entries API
Request Templates - Automation Rules API
Request Templates - Requests API
Request Templates - Requests API
Requests API
Requests - Affected SLAs API
Requests - Audit Entries API
Requests - Automation Rules API
Requests - Configuration Items API
Events API
Requests - Grouped Requests API
Requests - Inbound emails API
Requests - Knowledge Articles API
Mail API
Requests - Note attachments API
Requests - Notes API
Request Satisfaction API
Requests - Sprint Backlog Items API
Requests - Tags API
Requests - Watches API
Reservation Offerings API
Reservation Offerings - Audit Entries API
Reservation Offerings - Configuration Items API
Reservation Offerings - Request Templates API
Reservations API
Reservations - Audit Entries API
Risk Severities API
Risk Severities - Audit Entries API
Risks API
Risks - Audit Entries API
Risks - Notes API
Risks - Organizations API
Risks - Projects API
Risks - Services API
SCIM Provisioning
R-Service Mappings
SCIM Connection
SCIM Groups API
SCIM Mapping
OKTA
SCIM Resource Types API
SCIM Schemas API
SCIM Service Provider Config API
SCIM Users API
Scrum Workspaces API
Scrum Workspaces - Audit Entries API
Search API
Service Categories API
Service Categories - Audit Entries API
Service Categories - Services API
Service Instances API
Service Instances - Audit Entries API
Service Instances - Child Service Instances API
Service Instances - Configuration Items API
Service Instances - Parent Service Instances API
Service Instances - Service Level Agreements API
Service Level Agreements API
Service Level Agreements - Audit Entries API
Service Level Agreements - Customer Representatives API
Service Level Agreements - Effort Class Rate IDs API
Service Level Agreements - Organizations API
Service Level Agreements - People API
Service Level Agreements - Service Instances API
Service Level Agreements - Sites API
Service Level Agreements - Skill Pools API
Service Level Agreements - Standard Service Request Activity IDs API
Service Offerings API
Service Offerings - Audit Entries API
Service Offerings - Effort Class Rates API
Service Offerings - Service Level Agreements API
Service Offerings - Standard Service Requests API
Services API
Services - Audit Entries API
Services - Request Templates API
Services - Risks API
Services - Service Instances API
Services - Service Offerings API
Services - Service Level Agreements API
Services - Workflow Templates API
Shop Article Categories API
Shop Article Categories - Audit Entries API
Shop Articles API
Shop Articles - Audit Entries API
Shop Order Lines API
Shop Order Lines - Audit Entries API
Short URLs API
Short URLs - Audit Entries API
Sites API
Sites - Audit Entries API
Sites - People API
Sites - Service Level Agreements API
Skill Pools API
Skill Pools - Audit Entries API
Skill Pools - Effort Classes API
Skill Pools - Members API
SLA Coverage Groups API
SLA Coverage Groups - Audit Entries API
SLA Notification Schemes API
SLA Notification Schemes - Audit Entries API
SLA Notification Schemes - SLA Notification Rules API
Sprints API
Sprints - Audit Entries API
Sprints - Backlog Items API
Single Sign-On
Single Sign-On - OpenID Connect
Single Sign-On - SAML
Standard Service Requests API
Survey Responses API
Survey Responses - Service Level Agreements API
Survey Responses - Survey Answers API
Surveys API
Surveys - Audit Entries API
Surveys - Survey Questions API
Task Templates API
Task Templates - Approvals API
Task Templates - Audit Entries API
Task Templates - Automation Rules API
Task Templates - Configuration Items API
Task Templates - Service Instances API
Task Templates - Tasks API
Task Templates - Workflow Templates API
Tasks API
Tasks - Approvals API
Tasks - Audit Entries API
Tasks - Automation Rules API
Tasks - Configuration Items API
Tasks - Notes API
Tasks - Predecessors API
Tasks - Service Instances API
Tasks - Sprint Backlog Items API
Tasks - Successors API
Teams API
Teams - Audit Entries API
Teams - Members API
Teams - Service Instances API
Time Allocations API
Time Allocations - Audit Entries API
Time Allocations - Customers API
Time Allocations - Organizations API
Time Allocations - Services API
Time Entries API
Timesheet Settings API
Timesheet Settings - Audit Entries API
Timesheet Settings - Effort Classes API
Timesheet Settings - Organizations API
Timesheets API
Trash API
UI Extensions API
Advanced UI Extension Examples
UI Extensions - Audit Entries API
UI Extension Javascript API
UI Extensions - Versions API
Waiting for Customer Follow-Ups API
Waiting for Customer Follow-Ups - Audit Entries API
Waiting for Customer Follow-Ups - Waiting for Customer Rules API
Webhook Policies API
Webhook policies - Audit Entries API
Webhooks
Webhooks - Audit Entries API
Webhooks API
Webhooks User Agreement
R-Service Connector
Workflow Templates API
Workflow Templates - Audit Entries API
Workflow Templates - Automation Rules API
Workflow Templates - Phases API
Workflow Templates - Automation Rules API
Workflow Templates - Task Template Relations API
Workflow Templates - Task Templates API
Workflow Templates - Workflows API
Workflow Types API
Workflow Types - Audit Entries API
Workflows API
Workflows - Audit Entries API
Workflows - Automation Rules API
Workflows - Notes API
Workflows - Phases API
Workflows - Problems API
Workflows - Requests API
Workflows - Tasks API
Bulk API
Events API
Mail API
Webhooks API
Webhooks - Audit Entries API
Webhooks API
Webhooks User Agreement
Applications
Single Sign-On
Single Sign-On - OpenID Connect
Single Sign-On - SAML
JIT Provisioning
JIT Provisioning using OpenID Connect
JIT Provisioning using SAML
SCIM Provisioning
R-Service Mappings
SCIM Connection
SCIM Groups API
SCIM Mapping
OKTA
SCIM Resource Types API
SCIM Schemas API
SCIM Service Provider Config API
SCIM Users API
CTI
Выберите тему
Тёмная
Светлая
Авто
Выберите язык
Русский
English
Türkçe
PersonSendEmailNotifications
Эта документация пока недоступна на вашем языке, поэтому показана английская версия.
One of:
always
: Always
when_offline
: Only when I am offline
never
: Never
