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Руководство разработчика RR Tech Service Management

Custom Collections API

Эта документация пока недоступна на вашем языке, поэтому показана английская версия.

List all custom collections for an account:

GET /custom_collections
Status: 200 OK
[
{
"id": 2,
"sourceID": null,
"reference": "collection_2",
"name": "Collection 2",
"description": "2nd collection",
"created_at": "2016-12-23T05:09:03-06:00",
"updated_at": "2016-12-23T05:09:03-06:00"
},
{
"id": 3,
"sourceID": null,
"reference": "another_collection",
"name": "Another Collection",
"description": "Different collection",
"created_at": "2016-12-23T05:09:03-06:00",
"updated_at": "2016-12-23T05:09:03-06:00"
}
]

The response contains these fields by default. Filtering and pagination are available to reduce/limit the collection of custom collections.

The following predefined filters are available:

  • /custom_collections/disabled : List all disabled custom collections
  • /custom_collections/enabled : List all enabled custom collections

By default the following fields will appear in collections of custom collections:

id sourceID reference name description created_at updated_at

Obtain a different set of fields using the ?fields=parameter .

Filtering is available for the following fields :

id source sourceID disabled reference created_at updated_at

The filters on source , sourceID , and reference are not case sensitive.

By default a collection of custom collections is sorted ascending by id .

The following fields are accepted by the ?sort=parameter :

id sourceID reference created_at updated_at

GET /custom_collections/:id
Status: 200 OK
{
"attachments": [],
"created_at": "2016-12-23T05:09:03-06:00",
"description": "2nd collection",
"disabled": false,
"id": 2,
"name": "Collection 2",
"reference": "collection_2",
"source": null,
"sourceID": null,
"updated_at": "2016-12-23T05:09:03-06:00"
}

The response contains these fields .

POST /custom_collections

When creating a new custom collection these fields are available.

Status: 201 Created
{
"id": "...",
"...": "..."
}

The response contains all fields of the created custom collection and is similar to the response in Get a single custom collection

PATCH /custom_collections/:id

When updating a custom collection these fields are available.

Status: 200 OK
{
"id": "...",
"...": "..."
}

The response contains all fields of the updated custom collection and is similar to the response in Get a single custom collection

attachments

Readonly aggregated Attachments

created_at

Readonly datetime — The date and time at which the custom collection was created.

description

Optional text (max 64KB) — The Description field is used to enter a high-level description of the custom collection.

description_attachments

Writeonly attachments The attachments used in the Description field.

disabled

Optional boolean , default: false — The Disabled box is checked when the custom collection may not be related to any more custom views.

id

Readonly integer — The unique ID of the custom collection.

name

Required string (max 128) — The Name field is used to enter the name of the custom collection.

picture_uri

Optional string — The hyperlink to the image file for the custom collection.

reference

Optional string (max 128) — The Reference field defaults to the Name field value, written in lower case characters and with all spaces replaced by the underscore character. This reference can be used to link the custom collection to a custom collection element using the R-Service APIs or the R-Service Import functionality and in automation rules.

source

Optional string (max 30) - See source

sourceID

Optional string (max 128) - See source

ui_extension

Optional reference to UI Extension — The UI extension field is used to select the UI extension that is to be added to the custom collection elements that are based on the custom collection.

updated_at

Readonly datetime — The date and time of the last update of the custom collection. If the custom collection has no updates it contains the created_at value.