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R-Service R-Service
Руководство разработчика RR Tech Service Management

Project Task Templates API

Эта документация пока недоступна на вашем языке, поэтому показана английская версия.

List all project task templates for an account:

GET /project_task_templates
Status: 200 OK
[
{
"id": 1034,
"sourceID": null,
"subject": "Finalize project implementation plan",
"category": "activity",
"created_at": "2016-12-23T05:09:04-06:00",
"updated_at": "2016-12-23T05:09:04-06:00"
},
{
"id": 805,
"sourceID": null,
"subject": "Approval from steering committee",
"category": "approval",
"created_at": "2016-12-23T05:09:04-06:00",
"updated_at": "2016-12-23T05:09:04-06:00"
},
{
"id": 371,
"sourceID": null,
"subject": "Project completed",
"category": "milestone",
"created_at": "2016-12-23T05:09:05-06:00",
"updated_at": "2016-12-23T05:09:05-06:00"
},
"..."
]

The response contains these fields by default. Filtering and pagination are available to reduce/limit the collection of project task templates.

The following predefined filters are available:

  • /project_task_templates/disabled : List all disabled project task templates
  • /project_task_templates/enabled : List all enabled project task templates

By default the following fields will appear in collections of project task templates:

id sourceID subject impact category created_at updated_at

Obtain a different set of fields using the ?fields= parameter .

Filtering is available for the following fields :

id source sourceID subject disabled category created_at updated_at

By default a collection of project task templates is sorted descending by id .

The following fields are accepted by the ?sort= parameter :

id sourceID subject category created_at updated_at times_applied

GET /project_task_templates/:id
Status: 200 OK
{
"assign_to_project_manager": true,
"assign_to_requester": false,
"assign_to_requester_business_unit_manager": false,
"assign_to_requester_manager": false,
"assign_to_service_owner": false,
"planned_effort_project_manager": 240,
"planned_effort_requester": null,
"planned_effort_requester_business_unit_manager": null,
"planned_effort_requester_manager": null,
"planned_effort_service_owner": null,
"attachments": [],
"category": "activity",
"copy_notes_to_project": false,
"created_at": "2016-12-23T05:09:04-06:00",
"disabled": false,
"effort_class": null,
"id": 1034,
"instructions": "Be sure to include a communication plan that will keep everyone informed.",
"note": null,
"planned_duration": 1440,
"required_approvals": null,
"source": null,
"sourceID": null,
"subject": "Finalize project implementation plan",
"supplier": null,
"times_applied": 28,
"ui_extension": null,
"updated_at": "2016-12-23T05:09:04-06:00"
}

The response contains these fields .

POST /project_task_templates

When creating a new project task template these fields are available.

Status: 201 Created
{
"assign_to_project_manager": "...",
"...": "..."
}

The response contains all fields of the created project task template and is similar to the response in Get a single project task template

PATCH /project_task_templates/:id

When updating a project task template these fields are available.

Status: 200 OK
{
"assign_to_project_manager": "...",
"...": "..."
}

The response contains all fields of the updated project task template and is similar to the response in Get a single project task template

assign_to_project_manager

Optional boolean , default: false — The Project manager box is checked if the project manager is to be selected in the Assignees field of a new project task when it is being created based on the template.

assign_to_requester

Optional boolean , default: false — The Requester box is checked if a new project task that is being created based on the template is to be assigned to the person who is selected in the Requested for field of the request for which the project was registered.

assign_to_requester_business_unit_manager

Optional boolean , default: false — The Requester’s business unit manager box is checked if a new project task that is being created based on the template is to be assigned to the person who is selected in the Manager field of the business unit to which the organization belongs that is linked to the person who is selected in the Requested for field of the request for which the project was registered.

assign_to_requester_manager

Optional boolean , default: false — The Requester’s manager box is checked if a new project task that is being created based on the template is to be assigned to the manager of the project’s requester.

assign_to_service_owner

Optional boolean , default: false — The Service owner box is checked if a new project task that is being created based on the template is to be assigned to the person who is selected in the Service owner field of the service that is linked to the project that the new project task is a part of.

attachments

Readonly aggregated Attachments

category

Required enum — The Category field is used to select the category that needs to be selected in the Category field of a new project task when it is being created based on the template. Valid values are:

  • activity : Activity
  • approval : Approval
  • milestone : Milestone

copy_notes_to_project

Optional boolean , default: false — The Copy notes to project checkbox is called “Copy notes to project by default” when the project task template is in Edit mode. This box is checked when the Copy note to project box of project tasks that were created based on the template needs to be checked by default.

created_at

Readonly datetime — The date and time at which the project task template was created.

disabled

Optional boolean , default: false — The Disabled box is checked when the project task template may not be used to help register new project tasks.

effort_class

Optional reference to Effort Class — The effort class that is selected by default, when someone registers time on a project task created based on the template.

id

Readonly integer — The unique ID of the project task template.

instructions

Optional text (max 64KB) — The Instructions field is used to enter the information that needs to be copied to the Instructions field of a new project task when it is being created based on the template.

instructions_attachments

Writeonly attachments The attachments used in the Instructions field.

note

Optional text (max 64KB) — The Note field is used to enter the information that needs to be copied to the Note field of a new project task when it is being created based on the template.

note_attachments

Writeonly attachments The inline attachments used in the Note field.

planned_duration

Required integer (max 600000) — The Planned duration field is used to specify the number of minutes that should be entered in the Planned duration field of a new project task when it is being created based on the template.

planned_effort

Optional integer (max 600000) — The Planned effort field is used to specify the number of minutes that the team is expected to spend working on a project task that was created based on the template.

planned_effort_project_manager

Optional integer (max 600000) — The Planned effort field for the project manager is used to specify the number of minutes that the project manager is expected to spend working on a project task that was created based on the template.

planned_effort_requester

Optional integer (max 600000) — The Planned effort field for the requester of the request for which the project was created is used to specify the number of minutes that the requester is expected to spend working on a project task that was created based on the template.

planned_effort_requester_business_unit_manager

Optional integer (max 600000) — The Planned effort field for the business unit manager of the requester of the request for which the project was created is used to specify the number of minutes that the requester’s business unit manager is expected to spend working on a project task that was created based on the template.

planned_effort_requester_manager

Optional integer (max 600000) — The Planned effort field for the manager of the requester of the request for which the project was created is used to specify the number of minutes that the requester’s manager is expected to spend working on a project task that was created based on the template.

planned_effort_service_owner

Optional integer (max 600000) — The Planned effort field for the service owner is used to specify the number of minutes that the service owner is expected to spend working on a project task that was created based on the template.

required_approvals

Optional integer , default: 1 — The Required approvals field is used to enter the number that needs to be specified in the Required approvals field of a new approval project task when it is being created based on the template.

skill_pool

Optional reference to Skill Pool — The skill pool that should be selected in the Skill pool field of a new project task when it is being created based on the template.

source

Optional string (max 30) - See source

sourceID

Optional string (max 128) - See source

subject

Required string (max 190) — The Subject field is used to enter a short description that needs to be copied to the Subject field of a new project task when it is being created based on the template.

supplier

Optional reference to Organization — The Supplier field is used to select the supplier organization that should be selected in the Supplier field of a new project task when it is being created based on the template.

:team

Optional reference to Team — The Team field is used to select the Team that should be selected in the Team field of a new project task when it is being created based on the template.

times_applied

Readonly integer — The number of times the project task template is used to create a project task.

ui_extension

Optional reference to UI Extension — The UI extension field is used to select the UI extension that is to be added to a new project task when it is being created based on the template.

updated_at

Readonly datetime — The date and time of the last update of the project task template. If the project task template has no updates it contains the created_at value.

work_hours_are_24x7

Optional boolean , default: false — When set to true, the completion target of project tasks created based on the template are calculated using a 24x7 calendar rather than normal business hours.