Waiting for Customer Follow-Ups Import

Waiting for customer follow-ups can be imported into R-Service using UTF-8 or UTF-16LE encoded comma-separated values (CSV) or tab-separated values (TSV) files.

Detailed information about the data that can be specified in the columns of a waiting for customer follow-up import file can be found in Waiting for Customer Follow-Ups API - Fields .

CSV Example

"ID",Source,Source ID,Disabled,Name,Auto-complete
1,R-Service,,0,Scheme 1,1

download CSV