AffectedSlaFilter
Filter to determine which AffectedSla records are returned.
Input Fields
Section titled “Input Fields”accountability (
AffectedSlaAccountabilityFilter
)
Filter on Accountability.
actualResolutionAt (
DateTimeFilter
)
Actual resolution in supplied range.
actualResponseAt (
DateTimeFilter
)
Actual response in supplied range.
bestEffortResolutionTarget (
Boolean
)
Include only if Best effort resolution target matches supplied value.
businessUnit (
OrganizationReferenceFilter
)
Filter on Business unit.
createdAt (
DateTimeFilter
)
Created in supplied range.
firstLineTeam (
TeamReferenceFilter
)
Filter on First line team.
id (
IDFilter
)
Filter on node ID.
impact (
AffectedSlaImpactFilter
)
Filter on Impact.
nextTargetAt (
DateTimeFilter
)
Next target in supplied range.
nextTargetIndication (
TargetIndicationFilter
)
Target indication filter on Next target.
providerNotAccountable (
Boolean
)
Include only if Provider not accountable matches supplied value.
providerWasNotAccountable (
Boolean
)
Include only if Provider was not accountable matches supplied value.
query (
String
)
Free format search query
request (
ReferenceFilter
)
Filter on Request.
requestCategory (
AffectedSlaRequestCategoryFilter
)
Filter on Category.
requestCompletionReason (
AffectedSlaRequestCompletionReasonFilter
)
Filter on Completion reason.
requestMember (
PersonReferenceFilter
)
Filter on Member.
requestSource (
StringFilter
)
Filter on Source.
requestStatus (
AffectedSlaRequestStatusFilter
)
Filter on Status.
requestTeam (
TeamReferenceFilter
)
Filter on Team.
requestedFor (
PersonReferenceFilter
)
Filter on Requester.
requesterCovered (
Boolean
)
Include only if Requester covered matches supplied value.
requesterOrganization (
OrganizationReferenceFilter
)
Filter on Requester organization.
requesterOrganizationRegion (
OrganizationRegionFilter
)
Filter on Requester organization region.
requesterSite (
SiteReferenceFilter
)
Filter on Requester site.
resolutionTargetAt (
DateTimeFilter
)
Resolution target in supplied range.
resolutionTargetIndication (
TargetIndicationFilter
)
Target indication filter on Resolution target.
responseTargetAt (
DateTimeFilter
)
Response target in supplied range.
responseTargetIndication (
TargetIndicationFilter
)
Target indication filter on Response target.
service (
ServiceReferenceFilter
)
Filter on Service.
serviceInstance (
ReferenceFilter
)
Filter on Service instance.
serviceLevelAgreement (
ReferenceFilter
)
Filter on Service level agreement.
serviceOwner (
PersonReferenceFilter
)
Filter on Service owner.
serviceProvider (
OrganizationReferenceFilter
)
Filter on Service provider.
slaAccount (
AccountReferenceFilter
)
Filter on Provider account.
slaCustomer (
OrganizationReferenceFilter
)
Filter on Customer.
slaCustomerAccount (
AccountReferenceFilter
)
Filter on Customer account.
slaCustomerRegion (
OrganizationRegionFilter
)
Filter on Customer region.
supportTeam (
TeamReferenceFilter
)
Filter on Support team.
updatedAt (
DateTimeFilter
)
Updated in supplied range.