Skip to content
R-Service R-Service
RR Tech Service Management Developer Guide

Task Template Approvals Import

Task Template Approvals can be imported into R-Service using UTF-8 or UTF-16LE encoded comma-separated values (CSV) or tab-separated values (TSV) files.

Detailed information about the data that can be specified in the columns of a Task Template Approvals import file can be found in Task Templates - Approvals API - Fields .

CSV Example

Section titled “CSV Example”
Task Template,Approver,Planned Effort
Change controller approval,howard.tanner@widget.com @pro-product,2
CAB approval,howard.tanner@widget.com @pro-product,1
CAB approval,jo-ann.stock@widget.com @pro-product,1

download CSV