Knowledge Article Templates - Knowledge Articles API

List knowledge articles of a knowledge article template

List all knowledge_articles to which the knowledge article template with a specific ID is linked.

GET /knowledge_article_templates/:id/knowledge_articles

Response

Status: 200 OK

[
  {
    "id": 76,
    "sourceID": null,
    "subject": "How to connect a 2nd monitor to a desktop PC",
    "status": "not_validated",
    "service": {
      "id": 31,
      "name": "Personal Computing",
      "provider": {
        "id": 46,
        "name": "Widget Data Center",
        "account": {
          "id": "pro-product",
          "name": "Widget International"
        }
      },
      "localized_name": "Personal Computing"
    },
    "created_at": "2016-11-25T02:16:24-06:00",
    "updated_at": "2016-11-25T14:10:05-06:00"
  },
  {
    "id": 57,
    "sourceID": null,
    "subject": "How to book a conference room",
    "status": "validated",
    "key_contacts": true,
    "end_users": true,
    "service": {
      "id": 18,
      "name": "Conference Room",
      "provider": {
        "id": 46,
        "name": "Widget Data Center",
        "account": {
          "id": "pro-product",
          "name": "Widget International"
        }
      },
      "localized_name": "Conference Room"
    },
    "created_at": "2016-11-25T02:16:24-06:00",
    "updated_at": "2016-11-25T02:16:24-06:00"
  },
  "..."
]

The response contains these fields by default.

Predefined Filters

The following predefined filters are available:

• /knowledge_article_templates/:id/knowledge_articles/active : List all active knowledge articles of a knowledge article template with a specific ID
• /knowledge_article_templates/:id/knowledge_articles/archived : List all archived knowledge articles of a knowledge article template with a specific ID
• /knowledge_article_templates/:id/knowledge_articles/managed_by_me : List all knowledge articles that are linked to a service for which the API user is the knowledge manager of a knowledge article template with a specific ID