Service Level Agreements - Customer Representatives API

List all customer representatives of a service level agreement

List all people who are a customer representative of a service level agreement with a specific ID.

GET /slas/:id/customer_representatives

Response

Status: 200 OK

[
  {
    "name": "Ashok Kumar",
    "created_at": "2016-03-14T03:09:55-06:00",
    "sourceID": null,
    "updated_at": "2016-03-14T03:10:31-06:00",
    "manager": {
      "name": "Howard Tanner",
      "id": 5
    },
    "id": 30,
    "site": {
      "name": "Widget Data Center",
      "id": 13
    },
    "organization": {
      "name": "Widget Data Center, External IT",
      "id": 30
    },
    "disabled": false
  },
  {
    "name": "Barney Turban",
    "created_at": "2016-03-14T03:09:57-06:00",
    "sourceID": null,
    "updated_at": "2016-03-14T03:10:32-06:00",
    "manager": {
      "name": "Howard Tanner",
      "id": 5
    },
    "id": 58,
    "site": {
      "name": "Widget Data Center",
      "id": 13
    },
    "organization": {
      "name": "Widget Data Center, External IT",
      "id": 30
    },
    "disabled": false
  },
  "..."
]

The response contains these fields by default.

Add a customer representative to a service level agreement

Add a link between a service level agreement with a specific ID and a customer representative with a specific person ID.

POST /slas/:id/customer_representatives/:person_id

Response

Status: 200 OK

{}

Remove a customer representative from a service level agreement

Remove the link between a service level agreement with a specific ID and a customer representative with a specific person ID.

DELETE /slas/:id/customer_representatives/:person_id

Response

Status: 204 No Content

Remove all customer representatives from a service level agreement

Remove all links between a service level agreement with a specific ID and its customer representatives.

DELETE /slas/:id/customer_representatives

Response

Status: 204 No Content