RequestCompletionReason

One of:

• solved : Solved - Review Not Required
• workaround : Workaround - Review Required
• gone : Gone - Issue Can No Longer Be Found
• duplicate : Duplicate - Same as Another Request of Customer
• withdrawn : Withdrawn - Withdrawn by Requester
• no_reply : No Reply - No Reply Received from Customer
• rejected : Rejected - Rejected by Approver
• conflict : Conflict - In Conflict with Internal Standard or Policy
• declined : Declined - Declined by Service Provider
• unsolvable : Unsolvable - Unable to Solve