Skip to content
R-Service R-Service
RR Tech Service Management Developer Guide

InboundEmail Object

The fields in this section list which values can be retrieved when querying InboundEmail records.

account ( Account )

The account that received the inbound email.

bodyStart ( String )

The first 255 characters of the body of the inbound email.

cc ( String )

The value of the CC field of the inbound email.

createdAt ( ISO8601Timestamp! )

The date and time at which the inbound email was received.

failureReason ( String )

When the inbound email did not process successfully, contains the reason why processing failed.

from ( String )

The sender of the inbound email.

id ( ID! )

Unique identifier of the object.

messageId ( String )

The value of the Message-ID header of the inbound email.

note ( Note )

The note that was created from the inbound email.

record ( HasNotes )

The record that was created or updated from the inbound email.

sourceUri ( String )

Expiring URL to download the source of the inbound email.

subject ( String )

The subject of the inbound email.

to ( String )

The recipient of the inbound email.

InboundEmail implements the following interfaces. This means that fragments defined on these interfaces may be used in queries returning a InboundEmail.