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RR Tech Service Management Developer Guide

Requests - Note attachments API

List all attachments of all notes of a request with a specific ID.

GET /requests/:id/note_attachments
Status: 200 OK
[
{
"id": 3,
"created_at": "2024-03-14T07:27:40-05:00",
"name": "my-attachment.txt",
"key": "attachments/5/2024/03/14/6/1710433637.372055-976f080fe40a9f78f087bdbb268dc9bd671532f4178249e41e1d9eda4633e0c4/my-attachment.txt",
"uri": "https://...",
"inline": false,
"size": 147491,
"account": {
"id": "weu-it",
"name": "Widget Europe - IT"
},
"nodeID": "...",
"note": {
"id": 3849,
"nodeID": "..."
}
},
"..."
]

The response contains these fields by default.

By default the following fields will appear in collections of note attachments:

created_at id inline key name note size uri

Obtain a different set of fields using the ?fields= parameter . The note field will always be present, regardless of the value of the fields parameter.

The collection of note attachments is sorted ascending by id .

The following fields are accepted by the ?sort= parameter :

id created_at

created_at

Readonly datetime — The date and time at which the attachment was created.

id

Readonly integer — The unique ID of the attachment.

inline

Readonly boolean — Whether the attachment is an inline image.

key

Readonly string — Storage key of the attachment. When the attachment is an inline image, the key can be used to match the attachment to an inline image included in the related note.

name

Readonly string — The filename of the attachment.

note

Readonly reference to Note — The note that this attachment is related to.

size

Readonly integer — The size in bytes of the attachment.

uri

Readonly string — An expiring URL that can be used to access the attachment for a limited time.