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RR Tech Service Management Developer Guide

Service Level Agreements - Service Instances API

List all parent service instances of a service level agreement

Section titled “List all parent service instances of a service level agreement”

List all parent service instances of the service level agreement with a specific ID:

GET /slas/:id/service_instances

Response

Section titled “Response”
Status: 200 OK
[
  {
    "id": "4558",
    "service_instance": {
      "name": "Rack Space",
      "id": 339
    },
    "impact_relation": "degraded"
  },
  {
    "id": 324,
    "service_instance": {
      "name": "Premium Rack Space",
      "id": 340
    },
    "impact_relation": "down"
  }
]

The response contains these fields by default.

Add a parent service instance to a service level agreement

Section titled “Add a parent service instance to a service level agreement”

Add a Service Instance to a service level agreement with a specific ID.

POST /slas/:id/service_instances

When creating a new Service Instance for a service level agreement these fields are available.

Response

Section titled “Response”
Status: 201 Created
{
  "id": "4558",
  "service_instance": {
    "name": "Rack Space",
    "id": 339
  },
  "impact_relation": "degraded"
}

Update a parent service instance of a service level agreement

Section titled “Update a parent service instance of a service level agreement”

Update a Service Instance with a specific ID of a service level agreement with a specific ID.

PATCH /slas/:id/service_instances/:parent_service_instance_id

When updating an existing parent service instance for a service level agreement these fields are available.

Response

Section titled “Response”
Status: 200 OK
{
  "impact_relation": "down",
  "...": "..."
}

Remove a parent service instance from a service level agreement

Section titled “Remove a parent service instance from a service level agreement”

Remove a parent service instance with a specific ID link from a service level agreement with a specific ID.

DELETE /slas/:id/service_instances/:parent_service_instance_id

Response

Section titled “Response”
Status: 204 No Content

Remove all parent service instances from a service level agreement

Section titled “Remove all parent service instances from a service level agreement”

Remove all parent service instances from a service level agreement with a specific ID.

DELETE /slas/:id/service_instances/

Response

Section titled “Response”
Status: 204 No Content