OAuth Application

If external applications require interaction with the R-Service (RR Tech Service Management) system via the OAuth 2.0 protocol, an OAuth application is registered within the system. The OAuth 2.0 protocol allows external applications to request authorization for adding, updating, and retrieving data from the R-Service system without requiring a user’s system password.

Applications can utilize Authorization Code Grant flow based on OAuth 2.0, if a user needs to grant the application access to certain permissions they possess within the R-Service system. If an application needs to interact with the R-Service system without user involvement, the Client Credentials Grant flow can be used.

Each registered application is assigned a unique client identifier, along with private data that should not be accessible to others.

Only people with the directory administrator role or account administrator role role can manage OAuth applications.

The OAuth application fields page provides recommendations for utilizing each field in the OAuth application form.